Terms and Conditions

The following general terms and conditions apply to contracts concluded through the website (online store www.so-nia.com (hereinafter referred to as “terms and conditions”) between SO.nia Europe sro, with its registered office at Korunní 2569 / 108G, Vinohrady, 101 00 Prague 10, IČ 07541457 (hereinafter referred to as the “seller”) and you (hereinafter referred to as the “buyer”)


Introductory provisions

I.1 By the purchase contract, the seller undertakes to deliver to the buyer the goods specified in the order, and the buyer undertakes to take over the goods (either in person or from the carrier) and pay the seller the purchase price specified in the order.


I.2 The purchase price also includes the costs associated with the delivery of the goods and any fees associated with the chosen method of payment. The amount of these costs will always be communicated to the buyer before the binding sending of the order. The buyer acquires ownership of the goods by paying the full purchase price, but not before taking over the goods.


I.3 If the buyer is a natural person (non-entrepreneur) and you buy goods outside the scope of your business activities or outside the scope of independent performance of your profession, the purchase contract is a consumer contract. In other cases, it is not a consumer contract and consumer protection according to the relevant legal regulations and these business conditions does not apply.


I.4 Specifics of consumer contracts:

– the consumer has the right to withdraw from a purchase contract concluded by means of distance communication, such as telephone, e-mail or an online store (see Article V below);

– the consumer is entitled to a 24-month warranty on unused consumer goods;

– the consumer has the right to communicate information before concluding the purchase contract (see these terms and conditions and the content of the seller’s website); and

– the consumer has the right to out-of-court settlement of a consumer dispute arising from the purchase contract.


I.5 The legal relationship established in the manner of these Terms and Conditions is governed by the following documents:

– these terms and conditions;

– the conditions of use of the seller’s website;

– conditions for the protection of personal data;

– order and its acceptance by the seller; and

– relevant legal regulations, in particular Act No. 89/2012 Coll., The Civil Code, as amended (hereinafter referred to as the “Civil Code”).


I.6 If the domicile or registered office of the buyer is located outside the territory of the Czech Republic, or if the legal relationship established on the basis of these terms and conditions contains another international element, the buyer acknowledges that this legal relationship is governed by Czech law.


I.7 By sending the order and also by confirming on the website of the seller, the buyer expressly confirms that he has read these terms and conditions and agrees with them.


I.8 The wording of the terms and conditions may be amended or supplemented, while the rights and obligations of the parties to the purchase contract will be governed by the wording of the terms and conditions as of the date of the purchase contract.


I.9 The buyer is obliged to get acquainted with the business conditions before ordering the goods.


Purchase contract

II.1 The seller’s website contains a list of goods, including a description of the main characteristics of each item, the price including taxes, duties and fees. The presentation of the goods is of an informative nature, and it is not a proposal of the seller to conclude a purchase contract in the sense of § 1732 paragraph 2 of the Civil Code. The purchase contract will be concluded exclusively on the basis of the order sent by the buyer, which is accepted by the seller.


II.2 The Buyer may place the order via the Seller’s website (by filling in the form), or by telephone, e-mail or in another way that is available according to the current content of the Seller’s website.


II.3 The order of goods must contain all the information prescribed in the relevant form, in particular the exact designation of the ordered goods (or numerical designation of goods), number of pieces, chosen method of payment and transport and contact details of the buyer (including delivery and possible invoicing).


II.4 Before sending the order in a binding manner by the buyer, the buyer will be informed of the recapitulation of the order, including the final price (depending on the chosen method of transport and payment). The seller hereby expressly recommends the buyer to check the type of goods, quantity of goods, e-mail and delivery address, as this is the last option to change this information.


II.5 The Buyer shall place a binding order by pressing the “Complete Order” button, whereby the Buyer shall confirm